Telstra and Content Guru Deliver Next-gen Customer Engagement
Poster: SySAdmin
Posted on August 3, 2017 at 4:14:01 AM
<HTML>
<head>
<META http-equiv="Content-Type" content="text/html; charset=UTF-8">
<meta content="text/html; charset=utf-8" http-equiv="Content-Type">
<style type="text/css">
.xn-newslines .xn-distributor{
display:none;
}
.xn-newslines .xn-dateline{
display:none;
}
/* /\/\/\/\/\/\/\/\/ CLIENT-SPECIFIC STYLES /\/\/\/\/\/\/\/\/ */
#outlook a{padding: 0;} /* Force Outlook to provide a "view in browser" message */
.ReadMsgBody{width: 100%;} .ExternalClass{width: 100%;} /* Force Hotmail to display emails at full width */
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table, td{mso-table-lspace: 0pt; mso-table-rspace: 0pt;} /* Remove spacing between tables in Outlook 2007 and up */
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/* /\/\/\/\/\/\/\/\/ RESET STYLES /\/\/\/\/\/\/\/\/ */
body{margin: 0; padding: 0;}
img{border: 0; height: auto; line-height: 100%; outline: none; text-decoration: none;}
table{border-collapse: collapse !important;}
body, #bodyTable, #bodyCell{height: 100% !important; margin: 0; padding: 0; width: 100% !important;}
/* /\/\/\/\/\/\/\/\/ TEMPLATE STYLES /\/\/\/\/\/\/\/\/ */
/* ========== Page Styles ========== */
#bodyCell{padding: 20px;}
#templateContainer{
width: 600px;
background-color: #ffffff;
}
/**
* @tip Set the background color and top border for your email. You may want to choose colors that match your company's branding.
* @theme page
*/
body, #bodyTable{
background-color: #DEE0E2;
}
/**
* @tip Set the background color and top border for your email. You may want to choose colors that match your company's branding.
* @theme page
*/
#bodyCell{
border-top: 4px solid #BBBBBB;
}
/**
* @tip Set the border for your email.
*/
#templateContainer{
border: 1px solid #BBBBBB;
}
/**
* @tip Set the styling for all first-level headings in your emails. These should be the largest of your headings.
* @style heading 1
*/
h1{
color: #404040 !important;
display: block;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 26px;
font-style: normal;
font-weight: bold;
line-height: 100%;
letter-spacing: normal;
margin-top: 0;
margin-right: 0;
margin-bottom: 10px;
margin-left: 0;
text-align: left;
}
/**
* @tip Set the styling for all second-level headings in your emails.
* @style heading 2
*/
h2{
color: #404040 !important;
display: block;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 20px;
font-style: normal;
font-weight: bold;
line-height: 100%;
letter-spacing: normal;
margin-top: 0;
margin-right: 0;
margin-bottom: 10px;
margin-left: 0;
text-align: left;
}
/**
* @tip Set the styling for all third-level headings in your emails.
* @style heading 3
*/
h3{
color: #3d98c6 !important;
display: block;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 16px;
font-weight: normal;
line-height: 100%;
letter-spacing: normal;
margin-top: 0;
margin-right: 0;
margin-bottom: 10px;
margin-left: 0;
text-align: left;
}
/**
* @tip Set the styling for all fourth-level headings in your emails. These should be the smallest of your headings.
* @style heading 4
*/
h4{
color: #808080 !important;
display: block;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
font-weight: normal;
line-height: 100%;
letter-spacing: normal;
margin-top: 0;
margin-right: 0;
margin-bottom: 10px;
margin-left: 0;
text-align: left;
}
h4.subtitle {
color: #808080 !important;
font-size: 14px;
}
/* ========== Header Styles ========== */
/**
* @tip Set the background color and bottom border for your email's preheader area.
* @theme header
*/
#templatePreheader{
background-color: #F4F4F4;
border-bottom: 1px solid #CCCCCC;
}
/**
* @tip Set the styling for your email's preheader text. Choose a size and color that is easy to read.
*/
.preheaderContent{
color: #808080;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 10px;
line-height: 125%;
text-align: left;
}
/**
* @tip Set the styling for your email's preheader links. Choose a color that helps them stand out from your text.
*/
.preheaderContent a:link, .preheaderContent a:visited, /* Yahoo! Mail Override */ .preheaderContent a .yshortcuts /* Yahoo! Mail Override */{
color: #606060;
font-weight: normal;
text-decoration: underline;
}
/**
* @tip Set the background color and borders for your email's header area.
* @theme header
*/
#templateHeader{
background-color: #F4F4F4;
border-top: 1px solid #FFFFFF;
border-bottom: 1px solid #CCCCCC;
}
/**
* @tip Set the styling for your email's header text. Choose a size and color that is easy to read.
*/
.headerContent{
color: #505050;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 20px;
font-weight: bold;
line-height: 100%;
padding-top: 0;
padding-right: 0;
padding-bottom: 0;
padding-left: 0;
text-align: left;
vertical-align: middle;
}
/**
* @tip Set the styling for your email's header links. Choose a color that helps them stand out from your text.
*/
.headerContent a:link, .headerContent a:visited, /* Yahoo! Mail Override */ .headerContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: normal;
text-decoration: underline;
}
#headerImage{
height: auto;
max-width: 600px;
}
#socialShare img {
margin-right: 3px;
}
/* ========== Body Styles ========== */
/**
* @tip Set the background color and borders for your email's body area.
*/
#templateBody{
background-color: #FFFFFF;
border-top: 1px solid #FFFFFF;
/*border-bottom: 1px solid #CCCCCC;*/
}
/**
* @tip Set the styling for your email's main content text. Choose a size and color that is easy to read.
* @theme main
*/
.bodyContent{
color: #505050;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 16px;
line-height: 150%;
padding-top: 20px;
padding-right: 20px;
padding-bottom: 20px;
padding-left: 20px;
text-align: left;
}
/**
* @tip Set the styling for your email's main content links. Choose a color that helps them stand out from your text.
*/
.bodyContent a:link, .bodyContent a:visited, /* Yahoo! Mail Override */ .bodyContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: normal;
text-decoration: underline;
}
.bodyContent img{
display: inline;
height: auto;
max-width: 560px;
}
/**
* @tip Set the background color and border for your email's data table.
*/
.templateDataTable{
background-color: #FFFFFF;
}
.templateDataTable a:link {
text-decoration: none;
color: #3d98c6;
}
/**
* @tip Set the styling for your email's data table text. Choose a size and color that is easy to read.
*/
.dataTableHeading{
/*background-color: #E7F1FC;*/
color: #336699;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
font-weight: bold;
line-height: 150%;
text-align: left;
}
/**
* @tip Set the styling for your email's data table links. Choose a color that helps them stand out from your text.
*/
.dataTableHeading a:link, .dataTableHeading a:visited, /* Yahoo! Mail Override */ .dataTableHeading a .yshortcuts /* Yahoo! Mail Override */{
color: #FFFFFF;
font-weight: bold;
}
/**
* @tip Set the styling for your email's data table text. Choose a size and color that is easy to read.
*/
.dataTableContent{
border-top: 1px solid #DDDDDD;
border-bottom: 0;
color: #404040;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 12px;
line-height: 150%;
text-align: left;
}
/**
* @tip Set the styling for your email's data table links. Choose a color that helps them stand out from your text.
*/
.dataTableContent a:link, .dataTableContent a:visited, /* Yahoo! Mail Override */ .dataTableContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: bold;
}
/* ========== Column Styles ========== */
.templateColumnContainer{width: 200px;}
/**
* @tip Set the background color and borders for your email's column area.
*/
#templateColumns{
background-color: #F4F4F4;
border-top: 1px solid #FFFFFF;
border-bottom: 1px solid #CCCCCC;
}
/**
* @tip Set the styling for your email's left column content text. Choose a size and color that is easy to read.
*/
.leftColumnContent{
color: #505050;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
line-height: 150%;
padding-top: 0;
padding-right: 20px;
padding-bottom: 20px;
padding-left: 20px;
text-align: left;
}
/**
* @tip Set the styling for your email's left column content links. Choose a color that helps them stand out from your text.
*/
.leftColumnContent a:link, .leftColumnContent a:visited, /* Yahoo! Mail Override */ .leftColumnContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: normal;
text-decoration: underline;
}
/**
* @tip Set the styling for your email's center column content text. Choose a size and color that is easy to read.
*/
.centerColumnContent{
color: #505050;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
line-height: 150%;
padding-top: 0;
padding-right: 20px;
padding-bottom: 20px;
padding-left: 20px;
text-align: left;
}
/**
* @tip Set the styling for your email's center column content links. Choose a color that helps them stand out from your text.
*/
.centerColumnContent a:link, .centerColumnContent a:visited, /* Yahoo! Mail Override */ .centerColumnContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: normal;
text-decoration: underline;
}
/**
* @tip Set the styling for your email's right column content text. Choose a size and color that is easy to read.
*/
.rightColumnContent{
color: #505050;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
line-height: 150%;
padding-top: 0;
padding-right: 20px;
padding-bottom: 20px;
padding-left: 20px;
text-align: left;
}
/**
* @tip Set the styling for your email's right column content links. Choose a color that helps them stand out from your text.
*/
.rightColumnContent a:link, .rightColumnContent a:visited, /* Yahoo! Mail Override */ .rightColumnContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: normal;
text-decoration: underline;
}
.leftColumnContent img, .rightColumnContent img{
display: inline;
height: auto;
max-width: 260px;
}
/* ========== Footer Styles ========== */
/**
* @tip Set the background color and borders for your email's footer area.
* @theme footer
*/
#templateFooter{
background-color: #F4F4F4;
border-top: 1px solid #FFFFFF;
}
/**
* @tip Set the styling for your email's footer text. Choose a size and color that is easy to read.
* @theme footer
*/
.footerContent{
color: #808080;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 10px;
line-height: 150%;
padding-top: 20px;
padding-right: 20px;
padding-bottom: 20px;
padding-left: 20px;
text-align: left;
}
.footerContent.social, .footerContent.social h4 {
text-align: center;
}
.footerContent.social a {
margin: 0 10px;
}
/**
* @tip Set the styling for your email's footer links. Choose a color that helps them stand out from your text.
*/
.footerContent a:link, .footerContent a:visited, /* Yahoo! Mail Override */ .footerContent a .yshortcuts, .footerContent a span /* Yahoo! Mail Override */{
color: #606060;
font-weight: normal;
text-decoration: underline;
}
/* /\/\/\/\/\/\/\/\/ MOBILE STYLES /\/\/\/\/\/\/\/\/ */
@media only screen and (max-width: 480px){
/* /\/\/\/\/\/\/ CLIENT-SPECIFIC MOBILE STYLES /\/\/\/\/\/\/ */
body, table, td, p, a, li, blockquote{-webkit-text-size-adjust: none !important;} /* Prevent Webkit platforms from changing default text sizes */
body{width: 100% !important; min-width: 100% !important;} /* Prevent iOS Mail from adding padding to the body */
/* /\/\/\/\/\/\/ MOBILE RESET STYLES /\/\/\/\/\/\/ */
#bodyCell{padding: 10px !important;}
/* /\/\/\/\/\/\/ MOBILE TEMPLATE STYLES /\/\/\/\/\/\/ */
/* ======== Page Styles ======== */
/**
* @tip Make the template fluid for portrait or landscape view adaptability. If a fluid layout doesn't work for you, set the width to 300px instead.
*/
#templateContainer{
max-width: 600px !important;
width: 100% !important;
}
/**
* @tip Make the first-level headings larger in size for better readability on small screens.
*/
h1{
font-size: 24px !important;
line-height: 100% !important;
}
/**
* @tip Make the second-level headings larger in size for better readability on small screens.
*/
h2{
font-size: 20px !important;
line-height: 100% !important;
}
/**
* @tip Make the third-level headings larger in size for better readability on small screens.
*/
h3{
font-size: 18px !important;
line-height: 100% !important;
}
/**
* @tip Make the fourth-level headings larger in size for better readability on small screens.
*/
h4{
font-size: 16px !important;
line-height: 100% !important;
}
/* ======== Header Styles ======== */
#templatePreheader{display: none !important;} /* Hide the template preheader to save space */
/**
* @tip Make the main header image fluid for portrait or landscape view adaptability, and set the image's original width as the max-width. If a fluid setting doesn't work, set the image width to half its original size instead.
*/
#headerImage{
height: auto !important;
max-width: 600px !important;
width: 100% !important;
}
/**
* @tip Make the header content text larger in size for better readability on small screens. We recommend a font size of at least 16px.
*/
.headerContent{
font-size: 20px !important;
line-height: 125% !important;
}
/* ======== Body Styles ======== */
/**
* @tip Make the body content text larger in size for better readability on small screens. We recommend a font size of at least 16px.
*/
.bodyContent{
font-size: 18px !important;
line-height: 125% !important;
}
.templateDataTableContainer {
background-color: #ffffff;
}
/**
* @tip Set the background color and border for your email's data table.
*/
.templateDataTable{
background-color: #FFFFFF;
border: 1px solid #DDDDDD;
}
/**
* @tip Set the styling for your email's data table text. Choose a size and color that is easy to read.
*/
.dataTableHeading{
background-color: #D8E2EA;
color: #336699;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 14px;
font-weight: bold;
line-height: 150%;
text-align: left;
}
/**
* @tip Set the styling for your email's data table links. Choose a color that helps them stand out from your text.
*/
.dataTableHeading a:link, .dataTableHeading a:visited, /* Yahoo! Mail Override */ .dataTableHeading a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: bold;
}
/**
* @tip Set the styling for your email's data table text. Choose a size and color that is easy to read.
*/
.dataTableContent{
border-top: 1px solid #DDDDDD;
border-bottom: 0;
color: #202020;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 12px;
font-weight: bold;
line-height: 150%;
text-align: left;
}
/**
* @tip Set the styling for your email's data table links. Choose a color that helps them stand out from your text.
*/
.dataTableContent a:link, .dataTableContent a:visited, /* Yahoo! Mail Override */ .dataTableContent a .yshortcuts /* Yahoo! Mail Override */{
color: #3d98c6;
font-weight: bold;
}
/* ======== Column Styles ======== */
.templateColumnContainer{display: block !important; width: 100% !important;}
/**
* @tip Make the column image fluid for portrait or landscape view adaptability, and set the image's original width as the max-width. If a fluid setting doesn't work, set the image width to half its original size instead.
*/
.columnImage{
height: auto !important;
max-width: 480px !important;
width: 100% !important;
}
/**
* @tip Make the left column content text larger in size for better readability on small screens. We recommend a font size of at least 16px.
*/
.leftColumnContent{
font-size: 16px !important;
line-height: 125% !important;
}
/**
* @tip Make the center column content text larger in size for better readability on small screens. We recommend a font size of at least 16px.
*/
.centerColumnContent{
font-size: 16px !important;
line-height: 125% !important;
}
/**
* @tip Make the right column content text larger in size for better readability on small screens. We recommend a font size of at least 16px.
*/
.rightColumnContent{
font-size: 16px !important;
line-height: 125% !important;
}
/* ======== Footer Styles ======== */
/**
* @tip Make the body content text larger in size for better readability on small screens.
*/
.footerContent{
font-size: 14px !important;
line-height: 115% !important;
}
.footerContent a {
display:block !important;
} /* Place footer social and utility links on their own lines, for easier access */
.footerContent.social a {
display: inline-block !important;
}
}
</style>
</head>
<body leftmargin="0" marginheight="0" marginwidth="0" offset="0" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;margin: 0;padding: 0;background-color: #DEE0E2;height: 100% !important;width: 100% !important;" topmargin="0">
<center>
<table align="center" border="0" cellpadding="0" cellspacing="0" height="100%" id="bodyTable" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;margin: 0;padding: 0;background-color: #DEE0E2;border-collapse: collapse !important;height: 100% !important;width: 100% !important;" width="100%">
<tr>
<td align="center" id="bodyCell" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;margin: 0;padding: 20px;border-top: 4px solid #BBBBBB;height: 100% !important;width: 100% !important;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" id="templateContainer" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;width: 600px;background-color: #ffffff;border: 1px solid #BBBBBB;border-collapse: collapse !important;">
<tr>
<td align="center" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" id="templateHeader" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;background-color: #F4F4F4;border-top: 1px solid #FFFFFF;border-bottom: 1px solid #CCCCCC;border-collapse: collapse !important;" width="100%">
<tr>
<td class="headerContent" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;color: #505050;font-family: 'Montserrat', arial, sans-serif, helvetica;font-size: 20px;font-weight: bold;line-height: 100%;padding-top: 0;padding-right: 0;padding-bottom: 0;padding-left: 0;text-align: left;vertical-align: middle;" valign="top"><img id="headerImage" src="http://content.prnewswire.com/designimages/prnj_push_email_logo_header.png" style="max-width: 600px;-ms-interpolation-mode: bicubic;border: 0;height: auto;line-height: 100%;outline: none;text-decoration: none;"></td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" id="templateBody" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;background-color: #FFFFFF;border-top: 1px solid #FFFFFF;border-collapse: collapse !important;" width="100%">
<tr>
<td class="bodyContent" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;color: #505050;font-family: 'Montserrat', arial, sans-serif, helvetica;font-size: 16px;line-height: 150%;padding-top: 20px;padding-right: 20px;padding-bottom: 20px;padding-left: 20px;text-align: left;" valign="top">
<h1 style="display: block;font-family: 'Montserrat', arial, sans-serif, helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 100%;letter-spacing: normal;margin-top: 0;margin-right: 0;margin-bottom: 10px;margin-left: 0;text-align: left;color: #404040 !important;">Tech Profile</h1>
<h4 style="display: block;font-family: 'Montserrat', arial, sans-serif, helvetica;font-size: 14px;font-weight: normal;line-height: 100%;letter-spacing: normal;margin-top: 0;margin-right: 0;margin-bottom: 10px;margin-left: 0;text-align: left;color: #808080 !important;">Username: <a href="https://prnmedia.prnewswire.com/profile/?action=editProfile" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;color: #3d98c6;font-weight: normal;text-decoration: underline;" target="_blank">aronschatz / edit profile</a>
</h4>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" class="bodyContent" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;" valign="top">
<table border="0" cellpadding="0" cellspacing="0" id="templateBody" style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;border-collapse: collapse !important;" width="100%">
<tr>
<div xmlns="http://www.w3.org/1999/xhtml" xmlns:xn="http://www.xmlnews.org/ns/" class="xn-newslines">
<h1 class="xn-hedline">Telstra and Content Guru Deliver Next-gen Customer Engagement</h1>
<p class="xn-distributor">PR Newswire</p>
<p class="xn-dateline">BRACKNELL, England, August 3, 2017</p>
</div>
<div class="xn-content" xmlns="http://www.w3.org/1999/xhtml" xmlns:xn="http://www.xmlnews.org/ns/">
<p>BRACKNELL, <span class="xn-location">England</span>, <span class="xn-chron">August 3, 2017</span> /PRNewswire/ --</p>
<p>Australian leading telecommunications and technology company, Telstra and cloud contact centre specialist Content Guru have announced a partnership to deliver next-generation customer experience services.</p>
<p>The partnership sees Content Guru's market-leading cloud Communications Integration™ platform, <b>storm</b><b><sup>®</sup></b>, embedded within Telstra's global telecommunications network, to deliver a breadth of award-winning customer engagement into key sectors including health, finance and logistics, focusing on cloud contact services to global enterprises.</p>
<p>The global customer experience market is forecast to grow to more than <span class="xn-money">USD10 Billion</span><sup>[1]</sup> by 2020 as customer demands to interact with organisations at any time, from any place and across any device continue to increase.</p>
<p>
<span class="xn-person">Tom Homer</span>, Country Managing Director United Kingdom and Director Global Enterprise and Services EMEA at Telstra, commented:</p>
<p>"The customer engagement and contact centre markets are extremely dynamic. The usage of cloud-based technologies represents enormous opportunities to transform the way organisations operate, communicate and transform the customer experience. The strength of our global network coupled with our partnership with Content Guru enables us to provide customers with multi-channel and location-agnostic communication services to help manage how organisations communicated globally."</p>
<p>
<span class="xn-person">Sean Taylor</span>, Global CEO at Content Guru, added:</p>
<p>"Customer engagement is going through massive change, driven by the vastly increased consumer adoption of digital channels. Over the past couple of years there has been a significant adoption of cloud contact centres and these are now integrating with Internet of Things applications in areas such as telehealth and connected-home to produce exciting new customer engagement hubs. Add Artificial Intelligence to the mix and it makes for interesting times.</p>
<p>"<b>storm</b> is <span class="xn-location">Europe's</span> largest and most scalable cloud customer engagement hub, and we eagerly anticipate collaborating with Telstra's international reach to address this exciting market segment, especially when addressing large, globally-distributed opportunities."</p>
<p>The platform delivers transformational communications services to some of the world's largest organisations, including the NHS in healthcare, Sodexo in hospitality, Fleurop Interflora in retail and Chubb in security.</p>
<p>
<b>About Telstra</b> </p>
<p>Telstra is a leading telecommunications and technology company. It offer a full range of services and competes in all telecommunications markets in <span class="xn-location">Australia</span>, operating the largest mobile and Wi-Fi networks. Globally, it provides end-to-end solutions including <a href="http://www.telstraglobal.com/products/global-managed-network-services" rel="nofollow">managed network services</a>, <a href="http://www.telstraglobal.com/products/global-connectivity" rel="nofollow">global connectivity</a>, <a href="http://www.telstraglobal.com/products/global-cloud-services/connected-colocation" rel="nofollow">cloud</a>, <a href="http://www.telstraglobal.com/products/global-voice-services" rel="nofollow">voice</a>, <a href="http://www.telstraglobal.com/products/global-cloud-services/connected-colocation" rel="nofollow">colocation</a>, <a href="http://www.telstraglobal.com/products/global-collaboration-services" rel="nofollow">conferencing</a> and <a href="http://www.telstraglobal.com/products/global-satellite-media-services" rel="nofollow">satellite solutions</a>. It has licenses in <span class="xn-location">Asia</span>, <span class="xn-location">Europe</span> and <span class="xn-location">the United States</span> and offers access to more than 2,000 points of presence across the globe. For more information visit <a href="http://www.telstra.com" rel="nofollow">http://www.telstra.com</a>.</p>
<p>
<b>About Content Guru</b> </p>
<p>Content Guru is a multi-award-winning provider of cloud customer engagement solutions. Headquartered in Bracknell, UK, the company has international offices and presence throughout the Benelux, US, <span class="xn-location">Germany</span>, <span class="xn-location">Italy</span>, <span class="xn-location">Ireland</span> and <span class="xn-location">Singapore</span>. In 2016 it received a Queen's Award for Enterprise: Innovation, the highest business accolade in the UK, for its <b>storm</b> CONTACT™ cloud contact centre solution.</p>
<p>
<b>--------------------------------------------------</b> </p>
<p>[1] Customer Experience Management Market by Touch Points, by Regions (<span class="xn-location">North America</span>, <span class="xn-location">Europe</span>, <span class="xn-location">Asia-Pacific</span>, <span class="xn-location">Middle East</span> & <span class="xn-location">Africa</span>, and <span class="xn-location">Latin America</span>), by Vertical (IT Communication Service Providers, BFSI, and Others) - Global Forecast to 2020", published by MarketsandMarkets </p>
<p>Contacts public:</p>
<p>
<span class="xn-person">Madeleine Keenan</span>
<br>
+44(0)1344-852-350<br>
<a href="mailto:msk@contentguru.com" rel="nofollow">msk@contentguru.com</a>
</p>
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/**
* @tip Set the styling for your email's preheader links. Choose a color that helps them stand out from your text.
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* @tip Set the styling for your email's main content links. Choose a color that helps them stand out from your text.
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* @tip Set the styling for your email's data table links. Choose a color that helps them stand out from your text.
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* @tip Set the styling for your email's left column content links. Choose a color that helps them stand out from your text.
*/
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color: #3d98c6;
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* @tip Set the styling for your email's center column content text. Choose a size and color that is easy to read.
*/
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padding-bottom: 20px;
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text-align: left;
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/**
* @tip Set the styling for your email's center column content links. Choose a color that helps them stand out from your text.
*/
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color: #3d98c6;
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* @tip Set the styling for your email's right column content text. Choose a size and color that is easy to read.
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/**
* @tip Set the styling for your email's right column content links. Choose a color that helps them stand out from your text.
*/
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* @theme footer
*/
#templateFooter{
background-color: #F4F4F4;
border-top: 1px solid #FFFFFF;
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/**
* @tip Set the styling for your email's footer text. Choose a size and color that is easy to read.
* @theme footer
*/
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color: #808080;
font-family: 'Montserrat', arial, sans-serif, helvetica;
font-size: 10px;
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margin: 0 10px;
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/**
* @tip Set the styling for your email's footer links. Choose a color that helps them stand out from your text.
*/
.footerContent a:link, .footerContent a:visited, /* Yahoo! Mail Override */ .footerContent a .yshortcuts, .footerContent a span /* Yahoo! Mail Override */{
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/* /\/\/\/\/\/\/\/\/ MOBILE STYLES /\/\/\/\/\/\/\/\/ */
@media only screen and (max-width: 480px){
/* /\/\/\/\/\/\/ CLIENT-SPECIFIC MOBILE STYLES /\/\/\/\/\/\/ */
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/**
* @tip Make the fourth-level headings larger in size for better readability on small screens.
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h4{
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/**
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*/
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<h1 class="xn-hedline">Telstra and Content Guru Deliver Next-gen Customer Engagement</h1>
<p class="xn-distributor">PR Newswire</p>
<p class="xn-dateline">BRACKNELL, England, August 3, 2017</p>
</div>
<div class="xn-content" xmlns="http://www.w3.org/1999/xhtml" xmlns:xn="http://www.xmlnews.org/ns/">
<p>BRACKNELL, <span class="xn-location">England</span>, <span class="xn-chron">August 3, 2017</span> /PRNewswire/ --</p>
<p>Australian leading telecommunications and technology company, Telstra and cloud contact centre specialist Content Guru have announced a partnership to deliver next-generation customer experience services.</p>
<p>The partnership sees Content Guru's market-leading cloud Communications Integration™ platform, <b>storm</b><b><sup>®</sup></b>, embedded within Telstra's global telecommunications network, to deliver a breadth of award-winning customer engagement into key sectors including health, finance and logistics, focusing on cloud contact services to global enterprises.</p>
<p>The global customer experience market is forecast to grow to more than <span class="xn-money">USD10 Billion</span><sup>[1]</sup> by 2020 as customer demands to interact with organisations at any time, from any place and across any device continue to increase.</p>
<p>
<span class="xn-person">Tom Homer</span>, Country Managing Director United Kingdom and Director Global Enterprise and Services EMEA at Telstra, commented:</p>
<p>"The customer engagement and contact centre markets are extremely dynamic. The usage of cloud-based technologies represents enormous opportunities to transform the way organisations operate, communicate and transform the customer experience. The strength of our global network coupled with our partnership with Content Guru enables us to provide customers with multi-channel and location-agnostic communication services to help manage how organisations communicated globally."</p>
<p>
<span class="xn-person">Sean Taylor</span>, Global CEO at Content Guru, added:</p>
<p>"Customer engagement is going through massive change, driven by the vastly increased consumer adoption of digital channels. Over the past couple of years there has been a significant adoption of cloud contact centres and these are now integrating with Internet of Things applications in areas such as telehealth and connected-home to produce exciting new customer engagement hubs. Add Artificial Intelligence to the mix and it makes for interesting times.</p>
<p>"<b>storm</b> is <span class="xn-location">Europe's</span> largest and most scalable cloud customer engagement hub, and we eagerly anticipate collaborating with Telstra's international reach to address this exciting market segment, especially when addressing large, globally-distributed opportunities."</p>
<p>The platform delivers transformational communications services to some of the world's largest organisations, including the NHS in healthcare, Sodexo in hospitality, Fleurop Interflora in retail and Chubb in security.</p>
<p>
<b>About Telstra</b> </p>
<p>Telstra is a leading telecommunications and technology company. It offer a full range of services and competes in all telecommunications markets in <span class="xn-location">Australia</span>, operating the largest mobile and Wi-Fi networks. Globally, it provides end-to-end solutions including <a href="http://www.telstraglobal.com/products/global-managed-network-services" rel="nofollow">managed network services</a>, <a href="http://www.telstraglobal.com/products/global-connectivity" rel="nofollow">global connectivity</a>, <a href="http://www.telstraglobal.com/products/global-cloud-services/connected-colocation" rel="nofollow">cloud</a>, <a href="http://www.telstraglobal.com/products/global-voice-services" rel="nofollow">voice</a>, <a href="http://www.telstraglobal.com/products/global-cloud-services/connected-colocation" rel="nofollow">colocation</a>, <a href="http://www.telstraglobal.com/products/global-collaboration-services" rel="nofollow">conferencing</a> and <a href="http://www.telstraglobal.com/products/global-satellite-media-services" rel="nofollow">satellite solutions</a>. It has licenses in <span class="xn-location">Asia</span>, <span class="xn-location">Europe</span> and <span class="xn-location">the United States</span> and offers access to more than 2,000 points of presence across the globe. For more information visit <a href="http://www.telstra.com" rel="nofollow">http://www.telstra.com</a>.</p>
<p>
<b>About Content Guru</b> </p>
<p>Content Guru is a multi-award-winning provider of cloud customer engagement solutions. Headquartered in Bracknell, UK, the company has international offices and presence throughout the Benelux, US, <span class="xn-location">Germany</span>, <span class="xn-location">Italy</span>, <span class="xn-location">Ireland</span> and <span class="xn-location">Singapore</span>. In 2016 it received a Queen's Award for Enterprise: Innovation, the highest business accolade in the UK, for its <b>storm</b> CONTACT™ cloud contact centre solution.</p>
<p>
<b>--------------------------------------------------</b> </p>
<p>[1] Customer Experience Management Market by Touch Points, by Regions (<span class="xn-location">North America</span>, <span class="xn-location">Europe</span>, <span class="xn-location">Asia-Pacific</span>, <span class="xn-location">Middle East</span> & <span class="xn-location">Africa</span>, and <span class="xn-location">Latin America</span>), by Vertical (IT Communication Service Providers, BFSI, and Others) - Global Forecast to 2020", published by MarketsandMarkets </p>
<p>Contacts public:</p>
<p>
<span class="xn-person">Madeleine Keenan</span>
<br>
+44(0)1344-852-350<br>
<a href="mailto:msk@contentguru.com" rel="nofollow">msk@contentguru.com</a>
</p>
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